Shipping Policy

Prizaa is committed to delivering your order quickly and securely. This page explains our processing times, shipping options, and what to expect after you place an order.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times & Rates

• Domestic: Estimated 3–7 business days.
• International: Estimated 7–21 business days depending on destination and customs processing.
• Shipping fees are calculated at checkout and may vary by weight, destination, and promotion.
• Free shipping offers may apply during promotions or with a minimum order amount.

Tracking

Once your order ships, you will receive an email with tracking information. Tracking updates may take 24–48 hours to appear with the carrier.

Customs & Duties

International orders may be subject to import taxes, duties, or customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in shipping costs or product prices.

Lost, Damaged, or Delayed Packages

We work with trusted carriers but cannot always control transit delays. If your package is lost or arrives damaged, please contact us at contact@prizaa.com with your order number and photos (if damaged). We will assist you promptly.